Frequently Asked Questions

Here you can find answers to questions that we get from time to time.

Can I register to vote at the library?

Yes. The library has mail-in voter registration forms. Find out more information about Alabama voter registration from our state government's website. http://sos.alabama.gov/Elections/Default.aspx

Can I return videos to the book drop?

Yes, unless otherwise indicated. Any Hoover Library material may be returned to the book drop. It is located on the wall to the right of the main entrance. The Hoover Public Library cannot accept the return of audiobooks, CDs, videos, or any other multimedia item from other Jefferson County Cooperative libraries; those items must be returned to the owning library.

Do you have any tips for using Excel?

Yes. Have a look at our Excel Quick Start Guide.

Select Data

Select an entire row Left click on the row header (numbers)
Select an entire column Left click on the column header (letters)
Select a cell Left click on the cell
Select contiguous cells Hold the Shift key down, click in the first cell and drag to the last cell.
Select noncontiguous cells Hold the Ctrl key down and click in each cell to be included.

Insert Space

Rows Click on the row header, select the number of rows to insert, right click and choose Insert.
Columns Click on the column header, select the number of columns to insert, right click and choose Insert.
Cells Click the cell below or to the right of where you want to insert cells, right click and choose Insert, choose Shift Cells Down or Shift Cells Right

Delete Space

Rows Click on the row header, select the number of rows to delete, right click and choose Delete.
Columns Click on the column header, select the number of columns to delete, right click and choose Delete.
Cells Click the cell to be deleted, right click and choose Insert, choose Shift Cells Up or Shift Cells Left.

Center Text Across Columns

Enter the text in the first cell, select the number of columns to center across, and then click the Center Text icon on the tool bar.

Change Row Height

To make the row height fit the contents, double-click the boundary below the row heading OR choose Format, choose Row, choose Autofit.  
To change the row height for all the rows, click on the Select All button (the gray square to the left of A and above 1), click on the boundary below the row header and drag to the desired height.  

Change Column Width

To make the column width fit the contents, double-click the boundary to the right of the column. OR choose Format, choose Column, choose Autofit.  
To change the column width for all the columns, click on the Select All button, click on the boundary to the right of the first column, and drag to the desired width.  

Format Cells

Select the cell, right click and choose Format Cells, then choose the appropriate tab for the type of formatting:  

Paint Format

Select the cell with formatting you want to copy, choose the Format Painter icon from the toolbar, place the cursor in the cell or selected cells and click.

Format Numbers

Currency Select the cells to be formatted, click on the Currency Style icon on the tool bar.
Percentage Select the cells to be formatted, click on the Percentage icon on the tool bar
Commas Select the cells to be formatted, click on the Commas icon on the tool bar
Add a decimal Select the cells to be formatted, click on the Increase Decimal icon on the tool bar
Delete a decimal Select the cells to be formatted, click on the Decrease Decimal icon on the tool bar

Freeze Areas

Columns Click the column to the right of the one you want to freeze, choose Window from the menu, and choose Freeze Panes.
Rows Click the row below the one you want to freeze, choose Window from the menu, and choose Freeze Panes.
Both Click the cell below and to the right of the area you want to freeze, choose Window from the menu, and choose Freeze Panes.

Formulas

Copy across columns Select the cell with the formula, choose Edit, choose Fill, choose Right (or Left) OR click the Fill Handle on the cell with the formula and drag across columns
Copy across rows Click the Fill Handle on the cell with the formula and drag down rows. OR click the cell with the formula, choose Edit, choose Fill, choose Right (or Lefts).
Copy in selected cells Select the cell with the formula, hold the CTRL key while selecting cells, choose Edit, choose Fill, choose Right for columns, Down for Rows.
AutoSum Click the AutoSum icon on the toolbar, click the first cell and drag to the last cell to be included in the sum.
Paste Function Click the Paste Function icon on the toolbar, choose the function from the list, and follow the paste function wizard instructions.

Create a Data Form

Select the row with the column labels, choose Data from the menu bar, choose Form, and click OK.  

Sort

Select a cell in the list, choose Data from the menu bar, choose Sort, choose the column in the dialog box  
Select the cells to be sorted, click on the Sort Ascending or Sort Descending icon on the toolbar (sorts only the cells selected) or  

Create a Chart

Select the rows of data to be included, click on the Chart Wizard icon on the toolbar and follow the instructions in the dialog box.  
To create a chart sheet that uses the default chart type, select the data you want to plot, and then press F11.  

Printing

Set print area Select the area to print, choose File on the menu bar, choose Print Area, choose Set Print Area
Specify Headings Choose File on the menu bar, choose Page Setup, choose Sheet tab. Under Print Titles, enter the row range and column range that hold the labels.
Print labels on every page Choose File on the menu bar, choose Page Setup, choose Sheet tab, click in the box beside Row & Column Headings.
Center worksheet on page Choose File on the menu bar, choose Page Setup, choose Margins tab, click in the Horizontal and/or Vertical box under Center on Page at the bottom of the dialog box.
Print Gridlines Choose File on the menu bar, choose Page Setup, choose Sheet tab, and click in the box beside Gridlines.

Do you have any tips for using Powerpoint?

Yes. Have a look at our PowerPoint Quick Guide.

Text Formatting

To do this:

Windows Keyboard:

Change Font

CTRL+Shift+F, then use up/down arrow keys, click Enter

Change Point Size

CTRL+Shift+P, then use up/down arrow keys, click Enter

Increase Font Size

CTRL+Shift+>

Decrease Font Size

CTRL+Shift+<

Bold

CTRL+B

Underline

CTRL+U

Italic

CTRL+I

Superscript

ALT+CTRL+Shift+>

Subscript

ALT+CTRL+Shift+<

Plain Text

CTRL+Shift+Z

Spelling Checker

F7

Center Paragraph

CTRL+E

Justified Paragraph

CTRL+J

Left-Aligned Paragraph

CTRL+L

Right-Aligned Paragraph

CTRL+R

Deleting and Copying

Delete Character Left

Backspace

Delete Word Left

CTRL+Backspace

Delete Character Right

Delete

Delete Word Right

CTRL+Delete

Cut

CTRL+X

Copy

CTRL+C

Paste

CTRL+V

Undo

CTRL+Z

Create a copy of the text

CTRL+Drag

Working with Text

Character Right

Shift+Right Arrow

Character Left

Shift+Left Arrow

End of Word

CTRL+Shift+Right Arrow

Beginning of Word

CTRL+Shift+Left Arrow

Line Up

Shift+Up Arrow

Line Down

Shift+Down Arrow

Select All

CTRL+A or F2

Select Any Text

Drag with left mouse button depressed

Select Word

Double-Click

Select Paragraph

Triple-Click

Drag and Drop

Select and Drag

Working with Slides and Files

New Presentation

CTRL+N

Open a Presentation

CTRL+O, CTRL+F12

Save

CTRL+S, F12

Save As

F12

Print

CTRL+P

Find

CTRL+F

Replace

CTRL+H

New Slide (menu)

CTRL+M

New Slide (no menu)

Shift+CTRL+M

Exit/Quit

CTRL+Q or ALT F4

Move from Title to Text

CTRL+Enter

Move from Body text to Title of Next Slide

CTRL+Enter

Standard Toolbar

Formatting Toolbar

Do you have any tips for using Word?

Yes. We have a Word Quick Start Guide to help you.

Menus and Toolbars

Show or Hide Toolbars Right click on any toolbar, click toolbar name to view or hide
Show or Hide Horizontal Ruler Click View menu, click next to Ruler to display if not displayed
Add/Remove buttons to Toolbars Right click on any Toolbar, choose Customize, click Commands tab. Select desired category, drag desired button to toolbar where you want it to appear.

Selecting Text

Select a word Double click on word
Select a paragraph Triple click in paragraph
Select character by character Click and drag over desired area
Select word by word Double click and drag over desired area
Select a continuous block Select beginning text of block, move to ending text of the block, press the Shift key and click at end of the block

Editing Text

Copy Text Select text then right click and choose copy OR click Edit menu-Copy OR Ctrl+C
Paste Text Select text then right click and choose paste OR click Edit menu-Paste OR Ctrl+V
Drag and Drop Select text, left click and hold button. Drag text to new location and release button.

Formatting Text

  Select text, right click then choose desired options OR Use toolbar buttons

Formatting and Editing

Section and page breaks Insert menu, then choose Break. Choose Section or Page
Format Painter Select the cell with formatting you want to copy, choose the Format Painter icon from the toolbar, place the cursor in the cell or selected cells and click.
Change Margins Click File menu, choose Page Setup, use Margins tab OR move margin slider on Ruler
Change Indents Display Ruler. Slide indent markers to desired locations.
Change line spacing Select lines, right click, choose Paragraph then Indents and Spacing. Change Line Spacing
Change page orientation to Portrait or Landscape Click File menu, choose Page Setup, then the Paper Size tab
Find and Replace text Click Edit menu, choose Find or Replace
Check Spelling Right click on red squiggles or click Spelling and Grammar button.
Create Header/Footer Click View menu, choose Header and Footer. To switch between the two use Switch between button
Insert Page Numbers Click Insert menu, choose Page Numbers, select options
Create Numbered or Bulleted lists Add or remove Bullets by clicking or Numbers by clicking on the toolbar. Change bullet or number styles by right clicking on a list and choosing Bullets and Numbering

Tables

Insert a table Click insertion point where table will go, click Insert Table button, click and drag to choose number of rows and columns
Select a cell Move insertion point to lower left corner of cell (changes to a black arrow) then click
Select several cells Select cell and drag selection over desired cells
Select entire row Move insertion point to left edge of row until it becomes a white arrow then click
Select a column Move insertion point above column until it becomes a black arrow then click
Add a tab in a cell CTRL+Tab
Insert/Delete rows Place insertion point below where you want to add or delete row. Click Table menu, choose Insert or Delete
Insert/Delete columns Select column to the right of where you want column inserted or deleted. Click Table menu, choose Insert or Delete
Merge or split cells Select cells, click Table menu, choose Merge Cells or Split Cells
Changing row heights or column widths Position insertion point at the edge of cell to be changed until double-arrowed resize tool appears. Click and drag to new size.
Show gridlines Click Table menu, choose Show Gridlines
Show/Hide cell borders Select cells, rows or columns to be alerted, right click, choose Borders and Shading, under Borders tab, choose borders

Inserting Items

Insert Images Click Insert menu, choose Picture then either Clip Art or From File
Insert Date Insert menu then choose Date and Time

Tracking Changes

Highlight Select text, click Highlight button. Use drop arrow to change colors or None to remove highlighting
Insert Comments Position insertion point where Comment will go. Click Insert menu, choose Insert Comment
Track Changes Turn tracking on or off by double clicking TRK button on status bar. Gray means feature is off

Standard Toolbar


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Formatting toolbar


image2

Do you have microfilm and microfiche readers?

Yes. Printers are attached and print outs are $0.25 a sheet. The machines take quarters only.

We have back issues of many popular magazines on microfiche and the Birmingham News 1988 – Present, the Wall Street Journal 1995-2001 and the New York Times 1991-2002 on microfilm. Call the Nonfiction Department 205.444.7840 for more specific information.

Does the library accept donations of materials?

We gladly accept all materials except magazines. Receipts are available for tax deductions. All donated materials will be reviewed by the appropriate departments and either will be added to the library's collection or put in the Friends of the Library Bookstore.

Does the library have a public vending area?

The vending area for the public on the lower administrative level is open during the following hours:

Some of the items available include soft drinks, bottled water, snacks, salads, fruits, coffee, hot chocolate, sandwiches, and candy. There are selected magazines and newspapers available for browsing. All food and drink must remain in the vending area except for bottled water, which will be permitted in the library.

Does the library have word processors or typewriters available for public use?

Yes. The Hoover Public Library now operates a Technology Hub, which is open during all normal library hours. The Hub is equipped with six new PCs offering word processing. Computers are available on a first come, first serve basis. The Hub also provides a computer workstation for our visually-impaired patrons. Printing is ten cents per black and white copy and fifty cents per color copy. The Library also provides two typewriters on a first come, first serve basis. These typewriters are located in the Circulation Department.

Does the library proctor exams?

Yes. However, we may not be able to accommodate everyone's needs.

Mission Statement:

As part of the Hoover Public Library’s mission to provide lifelong learning, test proctoring services are offered to students to fulfill their educational needs and interests.

Agreement

The student will:

  • Complete and sign the proctoring request form by which the student agrees to ensure that all guidelines and policies from their respective institutions are met when testing at the Hoover Public Library.
  • Confirm test has been received by the library.
  • Schedule test one week in advance.
  • Bring appropriate photo I.D.
  • Call to cancel if unable to keep reserved testing time.
  • Provide stamps, envelopes, etc. if needed.
  • Make copies of test to be kept in individual file.
  • Take all online tests using library PCs.
  • Relinquish use of personal laptops, cell phones, Blackberry’s, etc. when testing. A space will be provided to store these materials.

The Library will:

  • Provide a quiet, self-contained testing area, located in our Training Center, with a library staff member on Friday’s from 12:30 p.m. to 4:30 p.m. Additional days may be added during peak testing times.
  • Correspond with student’s school and receive materials.
  • Provide test proctor procedures to professor.
  • Provide a designated contact number and e-mail address: (Call 205-444-7816 for more information.)
  • Maintain a file for the student that will contain all testing materials until one month after the designated testing time.
  • Forward tests via e-mail, fax, mail, FedEx or UPS at the student’s expense.

The Library will not:

  • Accommodate requests for unscheduled proctoring.
  • Contact the testing institution to clarify procedural questions such as: incorrect passwords, wrong tests, etc.
  • Guarantee that the correct material has been received by the testing institution by a specific date.
  • Download software for test taking that is not compatible with our network.
  • Guarantee that technical problems will not occur when using the library PCs.
Use the online Request form

 

How can I make a donation to the library in someone's memory or honor?

Patrons who would like to make a donation in someone's memory or honor can send a check along with a letter stating the person's name for which the donation is being made, the amount donated, and any special book request to:

The Library will purchase a book with the money and a book plate will be inserted into the book's front cover with the appropriate information. The Library will notify the family about the donation.

How do I get a library membership?

Library Card is FREE to all ages living in Jefferson County or the City of Hoover.

What You Need to Obtain a Membership

JCLC Library Card Driver’s License with current address OR Form of Government Issued Photo ID AND Verification of current address (i.e. piece of mail, lease agreement, checkbook, bill statement, etc.)

Children without drivers license or permit are required to have a parent/legal guardian to sign membership form and show valid identification.

There is a $35 Out of County Fee for residents living outside Jefferson County or the City of Hoover. The Out of County fee will be waived for college students and patrons who pay Jefferson County Occupational taxes or work in the City of Hoover. A valid College ID or paycheck stub must be presented.

Guidelines

  • Membership valid in all Jefferson County Libraries
  • Check out up to 100 items at a time
  • Books, Music CD’s, Books-on-Tape, Books-on-CD, Playaways, Puppets, CD-ROMs, & Non-Fiction VHS Tapes/DVDs check out for 3 weeks
  • Popular movies in VHS or DVD formats check out for 1 week. Limit 7 popular DVDs at a time
  • Renew materials for an additional 3 weeks from date of renewal, EXCEPT for VHS Tapes, DVDs, computer related books, and items with reserves
  • Renewable materials can be renewed only once before the item must be returned for at least 24 hours
  • Late charges are 15¢ per day for Books, Music CD’s, Books-on-Tape, Books-on-CD, Playaways, Puppets, and CD-ROMs
  • Late charges are $1.00 per day for VHS Tapes and DVDs
  • Replacement library cards are $3.00

Additional Privileges

  • Friend’s Bookstore
  • Use of Library computers
  • Free Computer Classes
  • Online Databases
  • Downloadable Audio Books
  • Knowledgeable Staff

      Check the Library Calendar for additional programs and Library Theatre events

How do I reserve a meeting room?

  1. Applicants for meeting room use must be residents of Hoover, and have a current Jefferson County library card.
  2. Groups must have 501c3 certification or be able to verify non-profit status, and whose goals are civic and educational only. On the basis of equity, library meeting rooms are not available to organizations whose memberships would overburden the library’s facilities.
  3. Meeting rooms are free to Hoover residents provided there are no food or drinks with the exception of beverages with lids.
  4. A non-refundable fee, due at the time of application, is required per meeting 5. when using the kitchen or serving refreshments in the meeting rooms. If a group or any of its members is found to have food or beverage in the meeting room without the required usage fee, the group will not be permitted to meet until the account has been settled. The library does not provide tablecloths, dishes, eating utensils or coffee making supplies and appliances. Catered meals or food preparation will not be permitted.
  5. All meetings held in library meeting rooms must be free and open to the public. Groups using the room may neither charge admission nor request donations for attendance or participation.
  6. The following hours are available for meeting room usage: Monday – Thursday: 9:30 a.m. - 8:45 p.m., Friday: 9:30 a.m.-5:45 p.m., Saturday: 10:30 a.m. - 5:45 p.m. and Sunday: 2:30 p.m. - 5:45 p.m. Groups will not be able to enter rooms early or remain later than the designated time previously set by the groups contact person at the time of application.
  7. A maximum of 12 meetings per calendar year with no more than one meeting per month will be scheduled. (This limit does not apply to library sponsored programs or municipal meetings and functions). Applications for meeting rooms must be renewed yearly in January. Groups that wish to make application for a series of meetings should only fill out one application per year.
  8. roups wishing to book a meeting room must submit a meeting room application to the Fine Arts Staff no later than one week prior to the date requested. All applicants are subject to approval by the Library Director. If approved, the Fine Arts Assistant will confirm your reservation. The library reserves the right to withdraw a previously approved meeting room reservation. When this is necessary, as much advance notice as possible will be given to the organization.
  9. The library does not endorse the views of groups meeting in the facility. The library does not sponsor/ support the various groups using the meeting room(s), and publicity announcing meetings should in no way imply library sponsorship.
  10. The name or address of the library is not to be used in handouts or advertising of any kind except as a source of location. No group may use the library as a mailing address. Groups may not use the library’s phone number as a contact for program information.
  11. Meetings of groups of individuals under 18 years of age must have an adult sponsor in attendance. Groups of children 12 years old and under must have at least one adult sponsor for every five children. Groups of young people ages 13 - 17 must have an adult sponsor for every ten young people.
  12. Signs, decorations, or other objects are not to be taped or attached to walls or doors in any manner. The equipment listed on the meeting room application may be reserved for use only in the meeting rooms. No equipment or furniture is to be removed from the meeting rooms. Groups using the rooms are responsible for reimbursing the library for any damage to library furniture or equipment.
  13. Groups or organizations using this meeting space may not discriminate on the basis of race, color, national origin, sex, religion, age, or disabled status in the provision of services.
  14. Programs may not be disruptive to the library or its mission. The library reserves the right to ask any group to leave its premises if the behavior of the group is deemed disruptive or inappropriate according to library service policy.
  15. The library may cancel use of the meeting rooms to any group that fails to comply with these rules and regulations.
Start the Meeting Reservation process.

How do I sign up for an email account on Yahoo?

  1. Open Internet explorer or another web browser then open the Yahoo web site www.yahoo.com
  2. Click on the “Free Email: Sign up” link near the top of the page.
  3. Fill in the answers to a few questions.
  4. Click Create my account.
Remember: Don't forget your login name and password. You will need it next time you log in.
Links
Yahoo's email Frequently Asked questions.

How far back do your copies of the Birmingham News go?

We keep paper copies of the daily newspaper for 3 months.

The NewsLibrary database has full-text articles from April 27, 1993 – Present.

Our microfilm of the Birmingham News runs from January 1, 1988 – Present. However, allow for a lag time of a couple of months for the most recent films.

I need literary criticism of a story or on an author. What resources does the library have?

The Nonfiction Department has several print and electronic resources that will meet your needs. We also have a very large collection of books on literary criticism that you can check out. For the best chance of getting what you need for your assignment, visit us as far in advance of your due date as possible.

Is tax help available? How do I sign up?

Federal and state forms are available in the Business Department as soon as they are received from the IRS each year. Forms are also available for free from www.irs.gov The AARP provides free tax preparation assistance. Appointments fill quickly. Please call the Business Department 205.444.7816 after January 1st for more information and to make an appointment.

What is the difference between "fiction" and "nonfiction"?

“Fiction” refers to literature created from the imagination. Mysteries, science fiction, romance, fantasy, chick lit, crime thrillers are all fiction genres. Examples of classic fiction include To Kill a Mockingbird by Harper Lee, A Tale of Two Cities by Charles Dickens, 1984 by George Orwell and Pride and Prejudice by Jane Austen. Our Fiction Department also has a large selection of popular movies and television shows on DVD.

“Nonfiction” refers to literature based in fact. It is the broadest category of literature. The Nonfiction Department has books and videos in many categories including biography, business, cooking, health and fitness, pets, crafts, home decorating, languages, travel,  home improvement, religion, art and music, history, self-help, true crime, science and humor. We also have a section of popular and award-winning documentary DVDs.

When will the library have another book sale?

The Friends of the Library operates a bookstore located across from the Reference Department. Paperbacks sell for fifty cents and hardbacks sell for one dollar. Book store hours are Monday 12-4, Tuesday 10-6, Wednesday - Saturday 12-4, and Sunday 2-5.

Where are the biographies? How are they organized? What’s the difference between a "biography" and an "autobiography"?

Biographies can be found in the Nonfiction Department. They are organized by the last name of the person they are about. An “autobiography” is simply a biography written by the notable person themselves. Popular autobiographies include Don’t Hassel the Hoff  by David Hasselhoff, Clapton by Eric Clapton, Angela’s Ashes by Frank McCourt and Me: Stories of My Life by Katharine Hepburn.

Where can I apply for a job at the library?

The Hoover Public Library is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, creed gender, national origin, age, disability, marital or veteran status or any other legally protected status.

For current open positions with the City of Hoover:
https://jobs.hooveral.org/

For more information on applying for a job at the Hoover Library:
http://www.hooveral.org/CitySub.asp?PageID=192

Where can I find full-text magazine and journal articles for my research paper?

Hoover Public Library offers access to several electronic databases in addition to providing access to all databases available through the Alabama Virtual Library. Searching these databases will allow you to find entire articles on almost any subject from the basic to the highly technical. You can print articles or email them to yourself. From home, you will need your Jefferson County Library Card to access some of the databases. You do not need a card to access the databases from the library.

List of Our Databases.

Instructions for using the popular EBSCOhost databases (bookmark) PDF File